I usually use Orbitz when making travel arrangements that require flying. But this time I found a better deal that fit my needs at Travelocity. The flight was great, but when we landed I discovered that my hotel was not the one I thought, but one 45 miles from where my meeting was to be held. Calling the "right" hotel, I discovered that they had a room for the first night we'd be in NC, but were fully booked the other two nights. I was able to get a room in another hotel--another chain--near the conference, so I canceled the first. All the money I saved, is probably gone and then some because of the change.
My gripe? I saw nothing on the paperwork from Travelocity that indicated they had booked me in a hotel 45 miles from my destination city. It will be a long time before I use them again.